As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is to do daily jobs of documentation, and co-ordinate with customers/agents/colleagues to follow up from beginning to the end of a shipment. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- - Prepare and process import and export shipping documents, including Bills of Lading (B/L), submit SI to carriers, filing E-manifest.
- - Coordinate with customers, suppliers, overseas agents, shipping lines, customs brokers, and internal teams to ensure smooth shipment operations.
- - Manage carrier bookings, check schedule, track shipments, and provide timely status updates to customers and agents.
- - Prepare export documents (Invoice, packing list, Sales contract…) for customs clearance purpose.
- - Coordinate with trucker for cargo pick up/ delivery from/to ports and warehouses or customer locations.
- - Verify document accuracy, resolve documentation discrepancies and shipment issues, and ensured timely completion of shipping processes.
- - Maintain accurate shipment records and archive documentation for operational.
- - Other tasks assigned by Manager.
Must Have
- - College education or above
- - 3–5 years in customer support
- - Good English listening and speaking ability
- - Well versed in Word, Excel & Outlook
- - Strong team player with excellent interpersonal skills
- - Strong sense of initiative and ability to be proactive and show a degree of flexibility
- - Ability to work independently
- - Be in good health and no infectious disease
- - Can archive monthly attendance rate at 85% in probation period
Nice to have
- - Experienced in Odoo System is highly preferable
- - French ability is a plus
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
